ActiveX Property Pages May Appear Erased and Hang Program

ID: Q235700

The information in this article applies to:

Microsoft Windows NT Workstation versions 4.0, 4.0 SP3, 4.0 SP4, 4.0 SP5
Microsoft Windows NT Server versions 4.0, 4.0 SP3, 4.0 SP4, 4.0 SP5
Microsoft Windows NT Server, Enterprise Edition versions 4.0, 4.0 SP4, 4.0 SP5

SYMPTOMS

When the OLE property page of an ActiveX control is activated, it may appear unpopulated by its controls. The only things visible are the tabs at the top and the standard command buttons (for example, OK, Cancel, Help, and so on). Clicking the empty tabs on the Properties page or clicking one of the command buttons may cause an access violation.

CAUSE

This problem is caused by a bug in Oleaut32.dll.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:

http://www.microsoft.com/windows/servicepacks/

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 6.

MORE INFORMATION

If a Microsoft Foundation Class control container is used, the following error message may be displayed:

Failed to connect. Link may be broken

The underlying call to OleCreatePropertyFrame returns 0x80004005 (E_FAIL, unspecified error). This is called in _AfxOleCreatePropertyFrame. When the error occurs, a COleException object is thrown and the message is displayed using the AFX_IDP_FAILED_TO_CONNECT string ID.

Additional query words:

Keywords : kbbug4.00 kbfix4.00 kbActiveX kbATL kbContainer kbCtrl kbCtrlCreate kbMFC NT4SP6Fix
Version : winnt:4.0,4.0 SP3,4.0 SP4,4.0 SP5
Platform : winnt
Issue type : kbbug