Selecting File Path Through Multiple Windows Closes Backup

ID: Q236141

The information in this article applies to:

Microsoft Windows NT Server version 4.0 SP3
Microsoft Windows NT Workstation version 4.0 SP3

SYMPTOMS

When you run Windows NT 4.0 Backup (click the Start button, point to Programs, point to Administrative Tools, and then click Backup) and then click Restore from the Operations menu, you can designate your catalog in Log Information by typing the file path or clicking the ellipsis command button to browse through three consecutive windows. When you confirm your selection in the second window, Backup may quit instead of proceeding to the third window. However, no data is lost in this process.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:

http://www.microsoft.com/windows/servicepacks/

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was first corrected in Windows NT 4.0 Service Pack 6.

Additional query words: system storage, directory

Keywords : kbtool kbbug4.00 kbfix4.00 NT4SP6Fix
Version : winnt:4.0 SP3
Platform : winnt
Issue type : kbbug