Compaq Computer Starts with POST Error 162 or Has Accelerated System Clock

• Microsoft Windows NT Server versions 3.1, 3.5, 3.51, 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 SP4, 4.0 SP5
• Microsoft Windows NT Workstation versions 3.1, 3.5, 3.51, 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 SP4, 4.0 SP5
• Microsoft Windows NT Server versions 4.0, 4.0 SP4, 4.0 SP5, 4.0 SP6, Terminal Server Edition
• Microsoft Windows NT Server, Enterprise Edition versions 4.0, 4.0 SP4, 4.0 SP5, 4.0 SP6

SYMPTOMS

A Compaq computer running Windows NT 3.51 or Windows NT 4.0 may experience any combination of the following symptoms:

• A BIOS error 162 when starting the computer.



• The system clock may be accelerated, to the point of gaining one minute of system time for every three or four seconds of real time.



• The system clock is set to September 30, 2000.

CAUSE

This behavior can occur when you use certain versions of Asset Insight by Tangram Enterprise Solutions, Inc. In particular, running certain versions of Tadsnum.exe can cause these symptoms.

RESOLUTION

To resolve this issue, contact the software manufacturer for further technical support.

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

MORE INFORMATION

The symptoms described in this article can appear in any combination, depending on a number of factors, particularly the computer's hardware configuration.

Additional query words:

Keywords : kb3rdparty
Version : winnt:3.1,3.5,3.51,4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4,4.0 SP5,4.0 SP6
Platform : winnt
Issue type : kbprb