DNS Service Does Not Start and Event IDs May Be Displayed

ID: Q236460

The information in this article applies to:

Microsoft Windows NT Server, Enterprise Edition version 4.0
Microsoft Windows NT Server version 4.0

SYMPTOMS

The DNS service does not start and any of the following Event IDs may be displayed in the event log: 7023, 1501, 1503, 1505.

CAUSE

This behavior occurs because an unknown directive exists in the DNS boot file.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:

http://www.microsoft.com/windows/servicepacks/

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

WORKAROUND

To work around this problem, remove the unknown directive from the boot file.

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 6.

MORE INFORMATION

A directive is any command that can be included in the boot file as specified by the RFC. An unknown directive can be any combination of characters that is not a known command.

Comments or descriptions can be included in the boot file as long as they are denoted correctly (most commonly with a semicolon (;) at the beginning of the comment line). For further information on this subject, please refer to relevant RFCs.

Additional query words:

Keywords : kbbug4.00 kbfix4.00 NT4SP6Fix
Version : winnt:4.0
Platform : winnt
Issue type : kbbug