Computer Hangs After Installing Checked Service Pack 5

• Microsoft Windows NT Server version 4.0 SP5
• Microsoft Windows NT Workstation version 4.0 SP5
• Microsoft Windows NT Server, Enterprise Edition version 4.0 SP5

SYMPTOMS

When you install the checked version of Microsoft Windows NT 4.0 Service Pack 5 (SP5) on a computer running a checked version of Microsoft Windows NT 4.0, the computer may stop responding (hang). You can reboot to temporarily solve this problem.

CAUSE

The WIDEPATHOBJ::vReverseConcatenate file in the Graphical Device Interface (GDI) assumes that bOutOfMemory is false.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:

• http://www.microsoft.com/windows/servicepacks/


-or-


• Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

http://www.microsoft.com/support/supportnet/overview/overview.asp

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was first corrected in Windows NT 4.0 Service Pack 6.

MORE INFORMATION

The checked version of a product is distributed with Microsoft Developer Network (MSDN) products and to most vendors, as opposed to the retail version distributed to most customers. The checked version contains more debugging information in the code, which is helpful for tracking down problems to a certain source file and number.

A checked service pack must be loaded onto a checked version of that operating system. For example, you must load a checked version of SP5 onto a checked version of Windows NT 4.0. You cannot load a checked version of SP5 onto a retail version of Windows NT 4.0.

Additional query words: Win 32 break graphics lock locks up

Keywords : ntsp kbbug4.00 kbfix4.00 NT4SP6Fix
Version : winnt:4.0 SP5
Platform : winnt
Issue type : kbbug