Custom Forms Not Available for Selection with HP LaserJet 5Si MX Raster Driver

ID: Q237879

The information in this article applies to:

Microsoft Windows NT Server version 4.0
Microsoft Windows NT Workstation version 4.0
Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

After you create and save a custom form for a Hewlett-Packard (HP) LaserJet 5Si MX printer using a raster driver in Windows NT, the form may not be available in the list of form names.

CAUSE

Custom forms that are not within the following specified limits do not appear in the list of paper sizes:

Minimum: 3.67 X 7.5 inches (93 X 191 mm)

Maximum: 11.7 X 17.7 inches (297 X 450 mm)

The raster driver was built with these limitations.

These limitations are recommended by Hewlett-Packard and are documented at the following Hewlett-Packard Web site:

http://www.hp.com/cposupport/printers/support_doc/bpl05258.html

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

RESOLUTION

To use custom forms that are smaller or larger than the above limitations, install and use a PostScript printer driver. The PostScript driver may require an optional hardware upgrade to the printer.

Additional query words:

Keywords : kbenv kbprint ntprint
Version : winnt:4.0
Platform : winnt
Issue type : kbprb