RAS Callback to a Hunt Group Does Not Work

• Microsoft Windows NT Server versions 3.5, 3.51, 4.0

SYMPTOMS

If you use the Callback feature on a Windows NT Remote Access Services (RAS) server to perform a callback to a hunt group number, the callback authentication does not succeed and the connection may be terminated with the following error message:

Event ID: 20077
Description: The PPP negotiation is not converging.

CAUSE

The RAS server uses only one port for a callback (when the Callback Security feature is enabled), and that callback must occur on the same client port that performed the dial-out connection.

STATUS

This behavior is by design.

MORE INFORMATION

A hunt group is a group of phone lines in which you are connected to the first number available when you dial, or you receive a busy signal. If you receive a busy signal, you try one of the other hunt groups.

Additional query words:

Keywords : kberrmsg kbtool
Version : winnt:3.5,3.51,4.0
Platform : winnt
Issue type : kbprb