Err Msg: This Operation Has Been Cancelled Due to...

ID: Q238218

The information in this article applies to:

Microsoft Windows NT Server versions 4.0 SP4, 4.0 SP5
Microsoft Windows NT Server, Enterprise Edition versions 4.0 SP4, 4.0 SP5

SYMPTOMS

When you use System Policy Editor to enable the "Hide drives in My Computer" shell restriction option on a computer running Windows NT 4.0 and you restart the computer after installing Service Pack 4 or Service Pack 5, you may receive the following error message when you attempt to open a folder on the desktop:

This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Windows NT 4.0 that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English language version of this fix should have the following file attributes or later:


   Date       Time     Size        File Name     Platform
   ------------------------------------------------------
   08/17/99   07:01p   1,279,248   Shell32.dll   x86
   08/17/99   06:59p   1,854,736   Shell32.dll   Alpha

The Windows NT Terminal Server 4.0 English language version of this fix should have the following file attributes or later:


   Date       Time     Size        File Name     Platform
   ------------------------------------------------------
   12/14/1999 03:19p   1,298,704 shell32.dll     x86
   12/14/1999 03:26p   1,883,920 shell32.dll     Alpa

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

For additional information about the hotfix for Windows, Terminal Server Edition, click the article number below to view the article in the Microsoft Knowledge Base:

Q240414 Desktop Link to Local Folder Does Not Work After Installing SP5

The update in this article is built into the hotfix.

Additional query words:

Keywords : kbenv kbtool ntdomain ntsp kbbug4.00 kbfix4.00
Version : winnt:4.0 SP4,4.0 SP5
Platform : winnt
Issue type : kbprb