"Unable to Display Security Information" on Computer with Security Configuration Manager Installed

ID: Q240071

The information in this article applies to:

Microsoft Windows NT Server version 4.0
Microsoft Windows NT Server, Enterprise Edition version 4.0

SYMPTOMS

When you try to view permissions on a folder or file when the computer is unable to successfully resolve the Security Identifier (SID) to a name, the Security tab displays an "Unable to display security information" status. This behavior may occur after installing Security Configuration Manager (SCM) on Windows NT 4.0 Service Pack 4.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:

http://www.microsoft.com/windows/servicepacks/

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 6.

Additional query words:

Keywords : kbbug4.00 kbfix4.00 NT4SP6Fix
Version : winnt:4.0
Platform : winnt
Issue type : kbbug