"NET USER /TIMES" Command Does Not Work in Year 2000

ID: Q240195

The information in this article applies to:
  • Microsoft Windows NT Workstation versions 3.51, 4.0
  • Microsoft Windows NT Server versions 3.51, 4.0
  • Microsoft Windows NT Server, Enterprise Edition version 4.0
  • Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

In the year 2000, the /times switch does not work correctly with the net user command. Any day and time range yields one of the following error messages:

  • An illegal day range has been supplied.
    More help is available by typing NET HELPMSG 3768.


  • An illegal time range has been supplied.
    More help is available by typing NET HELPMSG 3769.



CAUSE

The time interval for the /times parameter is passed in local time. However, the information about logon hours in the account database is stored in Universal Time Coordinate (UTC) time format. Therefore, Net.exe must take the current date into account for the daylight savings offset. The current algorithm does not handle the year 2000 (or later) correctly.


RESOLUTION

Windows NT 4.0

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:
For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:
http://www.microsoft.com/support/supportnet/overview/overview.asp
If you are running Windows NT 4.0 Service Pack 5:

This software update has been posted to the following Internet location as Netfixi.exe (x86) and Netfixa.exe (Alpha):
ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/NT40/hotfixes-postSP5/Y2K/Times-fix/
To determine if a localized version of this software update is available, change "USA" in the URL above to the appropriate localized abbreviation. Click here for a list of these abbreviations.

If you are running Windows NT 4.0 Service Pack 4:

This software update has been posted to the following Internet location as Netfixi.exe (x86) and Netfixa.exe (Alpha):
ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/NT40/hotfixes-postSP4/Y2K/Times-fix/
To determine if a localized version of this software update is available, change "USA" in the URL above to the appropriate localized abbreviation. Click here for a list of these abbreviations.

If you are running Windows NT 4.0 Service Pack 3:

This software update has been posted to the following Internet location as Netfixi.exe (x86) and Netfixa.exe (Alpha):
ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/NT40/hotfixes-postSP3/Y2K/Times-fix/
To determine if a localized version of this software update is available, change "USA" in the URL above to the appropriate localized abbreviation. Click here for a list of these abbreviations.


Windows NT Server 4.0, Terminal Server Edition

A supported software update that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Windows NT Server 4.0, Terminal Server Edition service pack that contains this software update.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the software update. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:
http://www.microsoft.com/support/supportnet/overview/overview.asp
The English version of this software update should have the following file attributes or later:

   Date       Time     Size        File name      Platform
   -------------------------------------------------------
   08/25/99  09:11p  142,096       net1.exe       x86
   08/25/99  09:09p  235,792       net1.exe       Alpha
This software update has been posted to the following Internet location as Netfixi.exe (x86) and Netfixa.exe (Alpha):
ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/nt40tse/hotfixes-postSP4/Y2K/Times-fix/
To determine if a localized version of this software update is available, change "USA" in the URL above to the appropriate localized abbreviation. Click here for a list of these abbreviations.


Windows NT 3.51

A supported software update that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:
http://www.microsoft.com/support/supportnet/overview/overview.asp
The English version of this software update should have the following file attributes or later:

   Date       Time     Size        File name      Platform
   -------------------------------------------------------
   08/25/99  09:11p  142,096       net1.exe       x86
   08/25/99  09:09p  235,792       net1.exe       Alpha
If you are running Windows NT 3.51 Service Pack 5:

This software update has been posted to the following Internet location as Netfixi.exe (x86) and Netfixa.exe (Alpha):
ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/NT351/hotfixes-postSP5/Y2K/Times-fix/
To determine if a localized version of this software update is available, change "USA" in the URL above to the appropriate localized abbreviation. Click here for a list of these abbreviations.



STATUS

Windows NT 4.0

Microsoft has confirmed this to be a problem in Windows NT 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 6.

Windows NT Server 4.0, Terminal Server Edition

Microsoft has confirmed this to be a problem in Windows NT Server 4.0, Terminal Server Edition.

Windows NT 3.51

Microsoft has confirmed this to be a problem in Windows NT 3.51.


MORE INFORMATION

For more information about how Microsoft products are affected by year 2000 (Y2K) issues, please see the following Microsoft World Wide Web site:

http://www.microsoft.com/year2000/

Additional query words: y2k

Keywords : kb2000 kbbug4.00 kbfix4.00 NT4SP6Fix
Version : winnt:3.51,4.0
Platform : winnt
Issue type : kbbug


Last Reviewed: January 25, 2000
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