Desktop Link to Local Folder Does Not Work After Installing SP5 If NoDrives Policy Is Enabled

ID: Q240414

The information in this article applies to:

Microsoft Windows NT Server version 4.0 SP5
Microsoft Windows NT Server, Enterprise Edition version 4.0 SP5
Microsoft Windows NT Workstation version 4.0 SP5
Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

If your computer uses the "NoDrives" policy to hide local drives in Windows NT Explorer, but your desktop includes links to folders on hidden local drives to provide limited access to local data, you cannot gain access to these local folders by using their desktop links after upgrading to Windows NT 4.0 Service Pack 5 (SP5).

When you attempt to open such a folder from the desktop, you receive the following error message:

This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator.

CAUSE

This behavior was introduced in SP5 by the fix documented in the following article in the Microsoft Knowledge Base:

Q219392 System Drive Cannot be Hidden in Windows NT Explorer View

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Windows NT 4.0 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The Windows NT 4.0 English-language version of this fix should have the following file attributes or later:


   Date      Time               Size       File name     Platform
   -------------------------------------------------------------
   17/08/99  23:59              1,854,736  Shell32.dll   Alpha
   18/08/99  00:01              1,279,248  Shell32.dll   i386

The Terminal Server Edition English-language version of this fix should have the following file attributes or later:


   Date        Time     Size        File name     Platform
   --------------------------------------------------------
   12/14/1999  03:26p   1,883,920   Shell32.dll   Alpha
   12/14/1999  03:19p   1,298,704   Shell32.dll   i386

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

For additional information about how to restrict drive visibility using the NoDrives policy, please click the article number below to view the article in the Microsoft Knowledge Base:

Q158457 Defining Local and Remote Drive Visibility Under Windows NT 4.0

Additional query words: cancelled

Keywords : kbbug4.00 kbfix4.00
Version : winnt:4.0,4.0 SP5
Platform : winnt
Issue type : kbbug