Collaboration Data Objects Required to Install Team Productivity Update

ID: Q241139


The information in this article applies to:
  • Microsoft BackOffice Server version 4.5


SYMPTOMS

When you try to install the Team Productivity Update (TPU), you may receive the following error message in TPUSetup:

Microsoft Outlook 2000 Team Folders Wizard requires Outlook 2000 installed with Collaboration Data Objects component.


CAUSE

This error message can occur you do not have Collaborative Data Objects installed on the server.


RESOLUTION

To resolve this issue, install Collaborative Data Objects on the server after you install Outlook 2000. To install Outlook 2000, follow these steps:

  1. Click Start, point to Settings, and then click Control Panel.


  2. Double-click the Services icon, click Microsoft Exchange System Attendant, and then click Stop. If you are prompted, click OK to stop the rest of the Exchange services.


  3. Start Outlook 2000 Setup.


  4. Type in your user information and CD-Key, and then click Next.


  5. Accept the License Agreement, click Next, and then click Customize.


  6. Click the location where you want to install Outlook 2000.


  7. In the Outlook 2000 installation tree, click the X next to Collaborative Data Objects.


  8. Click to use the Run from My Computer option.


  9. Click Install Now.


To install Collaborative Data Objects, follow these steps:
  1. Click Start, point to Settings, and then click Control Panel.


  2. Double-click the Services icon, click Microsoft Exchange System Attendant, and then click Stop. If you are prompted, click OK to stop the rest of the Exchange services.


  3. Close the Microsoft Exchange System Attendant tool.


  4. Double-click Add/Remove Programs.


  5. Click Outlook 2000m and then click Add/Remove.


  6. Click Add or Remove Features.


  7. Under Microsoft Outlook for Windows, click Run from My Computer.


  8. Click Update Now.



MORE INFORMATION

Outlook 2000 requires the Collaborative Data Objects component to install the Team Productivity Update program. For more information about minimum requirements and setup procedures, see the Installation.htm and Readme.htm files contained on the TPU CD-ROM.

Additional query words:

Keywords : kberrmsg kbsetup kbtool
Version : winnt:4.5
Platform : winnt
Issue type : kbprb


Last Reviewed: November 8, 1999
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