ARCserve for Small Business Server Not Compatible with SBS 4.5

ID: Q241144

The information in this article applies to:

Microsoft BackOffice Server versions 4.0, 4.5

SUMMARY

ARCserve Storage Suite for Small Business Server by Computer Associates International, is not compatible with Small Business Server 4.5. This program is intended to run only on Small Business Server 4.0/4.0a.

MORE INFORMATION

If you were running ARCserve on Small Business Server 4.0 and upgraded to Small Business Server 4.5, you may have problems starting the ARCserve backup services. You may receive an error message that you do not have enough ARCserve licenses to start the services. You receive this error message because ARCserve is not detecting the correct number of Client Access Licenses installed for Small Business Server.

For more information about this problem and its resolution, contact Computer Associates technical support at 1-800-243-9462 or visit their Web site at:

http://www.cai.com

The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

Additional query words: smallbiz

Keywords : kb3rdparty
Version : winnt:4.0,4.5
Platform : winnt
Issue type : kbinfo