Error Message: "STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED" with Accessible Event Watcher

• Microsoft Windows NT Server versions 4.0 SP4, 4.0 SP5
• Microsoft Windows NT Workstation versions 4.0 SP4, 4.0 SP5
• Microsoft Windows NT Server, Enterprise Edition versions 4.0 SP4, 4.0 SP5

SYMPTOMS

When you use Microsoft Accessible Event Watcher on a computer with Windows NT 4.0 Service Pack 4 or Service Pack 5 installed and you click Test (located on the Settings tab of the Display tool in Control Panel), you may receive a STOP error message on a blue screen that is similar to the following example:

STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED

CAUSE

This behavior occurs because an event that the Desk.cpl thread in Winable.c sends is picked up by another thread.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 6.

MORE INFORMATION

When you finish the installation of the Microsoft Active Accessibility Software Development Kit (SDK) software, you can choose to install Microsoft Active Accessibility Redistribution Kit (RDK).

The RDK enables Microsoft Active Accessibility to work with computers running Microsoft Windows 95, Microsoft Windows 98, or Windows NT 4.0 Service Pack 4 or later. You must install the RDK on these operating systems because none of these operating systems include the system files that implement Microsoft Active Accessibility.

After you install the SDK and RDK, you can use Accessible Event Watcher by clicking Start, pointing to Programs, and then clicking Microsoft Active Accessibility SDK.

Additional query words: sp4 sp5

Keywords : kbinterop ntstop ntsp kbbug4.00 kbfix4.00 NT4SP6Fix
Version : winnt:4.0 SP4,4.0 SP5
Platform : winnt
Issue type : kbbug