Cluster Node with Heavy Disk Stress Does Not Shut Down Properly

• Microsoft Cluster Server
• Microsoft Windows NT Server version 4.0

SYMPTOMS

When you attempt to restart a node of a computer running Windows NT 4.0 Cluster Server that is subjected to a large amount of disk activity, the computer running Windows NT 4.0 may not shut down properly. As a result, the entire cluster server may stop responding (hang).

CAUSE

This behavior occurs because the cluster network driver in NDIS needs to be updated to work with the shutdown operation.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 6.

MORE INFORMATION

This behavior can occur on both multi-processor and single processor computers and is not dependent on the computer's available resources (disk space or memory).

Additional query words:

Keywords : ntdomain ntsp kbbug4.00 kbfix4.00 NT4SP6Fix
Version : winnt:4.0
Platform : winnt
Issue type : kbbug