Stop 0x0000000A Error Message in the Tcpip.sys File on a Blue Screen Caused by Damaged or Invalid Packets

• Microsoft Windows NT Server version 4.0
• Microsoft Windows NT Server, Enterprise Edition version 4.0
• Microsoft Windows NT Workstation version 4.0

SYMPTOMS

When you use the CopyRcvToBuffer() function on a Multiprocessor File Transfer Protocol (FTP) server, you may receive a Stop 0x0000000A error message in the Tcpip.sys file on a blue screen.

CAUSE

This problem can occur if the CopyRcvToBuffer() function encountered an invalid or damaged packet.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0.

This problem was first corrected in Windows NT 4.0 Service Pack 6.

MORE INFORMATION

If you continue to experience this problem after you apply service pack 6, you may need to apply the fix described in the article listed below:

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

Q242060 Stop 0x0000000A in TCPIP.SYS Caused By Ipr_Buffer Size

Additional query words: 0xA mp crash hang dump multi processor

Keywords : kberrmsg kbnetwork NT4SP6Fix
Version : winnt:4.0
Platform : winnt
Issue type : kbbug