The information in this article applies to:
SYMPTOMSWhen the Transport Control Protocol/Internet Protocol (TCP/IP) stack calls the CopyRcvToBuffer() function upon receiving a packet, you may receive a Stop 0x0000000A error message in the Tcpip.sys file on a blue screen. CAUSEThis problem can occur on a Multiprocessor File Transfer Protocol (FTP) server because of an error adjusting the size of the Ipr_Buffer chain. RESOLUTIONA supported fix that corrects this problem is now available from Microsoft, but
it has not been fully regression tested and should be applied only to systems
experiencing this specific problem. http://www.microsoft.com/support/supportnet/overview/overview.aspThe English version of this fix should have the following file attributes or later:
NOTE: If this product was already installed on your computer when you purchased it from the Original Equipment Manufacturer (OEM) and you need this fix, please call the Pay Per Incident number listed on the above Web site. If you contact Microsoft to obtain this fix, and if it is determined that you only require the fix you requested, no fee will be charged. However, if you request additional technical support, and if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support, you may be charged a non-refundable fee. For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base: Q154871 Determining If You Are Eligible for No-Charge Technical Support STATUSMicrosoft has confirmed this to be a problem in Windows NT 4.0. Additional query words: crash dump hang 0xA multi processor mp
Keywords : kbenv kberrmsg kbnetwork |
Last Reviewed: November 2, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |