Cannot Restart WINS, and Event IDs 4224 and 4318 Appear

ID: Q242122


The information in this article applies to:
  • Microsoft Windows NT Server version 4.0


SYMPTOMS

When you start the Windows Internet Naming Service (WINS), the service may stop responding (hang). You cannot restart the service, and Event IDs 4224 and 4318 may appear in Event Viewer.


CAUSE

This behavior can occur if the WINS database is damaged.


RESOLUTION

To resolve this issue, back up the existing WINS database and its log files, and then build a new WINS database:

  1. Create a backup folder (for example, WINS_Old), and then move the current contents of the WINS folder to the new backup folder. WINS is located in the %SystemRoot%\System32\WINS\ folder.


  2. Set WINS to start automatically:


    1. In Control Panel, double-click Services.


    2. In the Service list, click WINS, and then click Startup.


    3. Click Automatic, click OK, and then click Close.


    4. Close Control Panel.


  3. Restart your computer. WINS automatically starts and builds a new WINS database.


Additional query words: windows nt server

Keywords : nt
Version : winnt:4.0
Platform : winnt
Issue type : kbprb


Last Reviewed: January 4, 2000
© 2000 Microsoft Corporation. All rights reserved. Terms of Use.