Macintosh Clients Cannot See Server When PDC is Moved to New Network Port

• Microsoft Windows NT Server version 4.0

SYMPTOMS

You may be unable to see a primary domain controller (PDC) using a Macintosh client computer. The zone may be listed on the clients, but the server may not, and the server may not have a list of zones.

CAUSE

This issue can occur if you move a primary domain controller (PDC) that is running Services for Macintosh (SFM) from one network port to another on the same network segment.

RESOLUTION

To resolve this issue, remove and reinstall Services for Macintosh on the Windows NT Server-based computer, to bind the protocol and generate a list of zones. To do this, follow these steps:

1. Remove Services for Macintosh:



1. In Control Panel, double-click Network, and then click the Services tab.



2. Click Services for Macintosh, and then click Remove.



3. Restart the computer.



2. Reinstall Services for Macintosh:



1. In Control Panel, double-click Network, and then click the Services tab.



2. In the Network Service list, click Services for Macintosh, and then click Add.



3. Insert the Microsoft Windows NT Server 4.0 CD-ROM into your CD-ROM drive, and then type the drive letter where the server software is located in the appropriate box.



4. Click Continue, and then click OK if the Setup Message dialog box appears.



5. Click Close.



6. In the Microsoft AppleTalk Protocol Properties dialog box, click the General tab.



7. In the Default Adapter box, click the default network adapter to run AppleTalk.


NOTE: If you already have a network adapter that provides AppleTalk routing information, the Default Zone box will contain zone options. Click the zone where you want to use AppleTalk services. An AppleTalk zone is similar to a workgroup in Microsoft networks. An AppleTalk zone is where the file server for the Macintosh and any Windows NT Server-based printers appear when Macintosh users select them from the Chooser.



3. Configure the Windows NT Server-based computer to act as an AppleTalk router:



1. In the Microsoft AppleTalk Protocol Properties dialog box, click the Routing tab, and then click the Enable Routing check box.
   
   NOTE: Clicking the Enable Routing check box is useful only if the AppleTalk protocol is bound to more than one network adapter. If Services for Macintosh is installed on only one server, or if no other devices are acting as AppleTalk routers on the network, click the Use this router to seed the network check box.



2. Click OK.



4. Save all work and quit all programs, and then restart the computer to make the new settings take effect.

Additional query words: AppleTalk protocol zones

Keywords : appletalk
Version : winnt:4.0
Platform : winnt
Issue type : kbprb