DNS Error Adding New Zone: No Endpoints Available from Endpoint Mapper

ID: Q242124

The information in this article applies to:
  • Microsoft Windows NT Server version 4.0

SYMPTOMS

If you install a clean Domain Name Server (DNS) database, remove and reinstall the DNS service in Microsoft Windows NT Server 4.0, and create new zones, you may receive the following error message:

No end points available from end point mapper.


CAUSE

This behavior can occur if the DNS service is not completely removed.


RESOLUTION

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).

To resolve this issue, completely remove and reinstall the DNS service, and then restore or create zones:

  1. Copy the DNS zone files from the \Winnt\System32\Dns folder to another folder.


  2. Remove the DNS service:


    1. In Control Panel, double-click Network.


    2. Click the Services tab.


    3. Click Microsoft DNS Server, and then click Remove.


    4. Click Yes when you are prompted to confirm the removal of DNS.


    5. Click Close.


    6. When you are prompted to restart the computer, click No.


  3. Remove the DNS registry keys:


    1. Start Registry Editor.


    2. Under HKEY_LOCAL_MACHINE, delete the following registry keys:


      3. 
  HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\DNS
  HKEY_LOCAL_MACHINE\Software\Microsoft\DNS
  HKEY_LOCAL_MACHINE\Software\Microsoft\DNS Administrator
    3. Under HKEY_CURRENT_USER, delete the following registry key:


      4. 
  HKEY_CURRENT_USER\Software\Microsoft\DNS Administrator
  4. Quit Registry Editor.


  5. Restart the computer.


  6. Reinstall the DNS service:


    1. In Control Panel, double-click Network.


    2. Click the Services tab, and then click Add.


    3. Click Microsoft DNS Service, and then click OK.


    4. Click Close.


      5. IMPORTANT: Do not restart the computer after you reinstall the DNS service.

  7. Reinstall the latest Windows NT 4.0 service pack.


  8. Restart the computer.


  9. If applicable, update Routing and Remote Access Server, and then reapply any hotfixes that you have added to this computer.


  10. Restore the DNS zone files to their original folder, or create fresh DNS zones.



MORE INFORMATION

If you unbind the Windows Internet Name Service (WINS) Client (TCP/IP) protocol from the network adapter, DNS does not function properly. For more information about DNS and WINS, see the following article in the Microsoft Knowledge Base:

Q183901 Microsoft DNS Server Depends on the WINS Client Binding

Additional query words: nt 4.0 error endpoint create

Keywords : nt 4.0
Version : winnt:4.0
Platform : winnt
Issue type : kbprb


Last Reviewed: January 4, 2000
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