NT Server with NetShield Installed Stops Responding But Without Error Message

ID: Q242128

The information in this article applies to:

Microsoft Windows NT Server version 4.0

SYMPTOMS

Your Microsoft Windows NT Server 4.0-based computer running Service Pack 3, System Management software, and McAfee NetShield version 3.14 may periodically stop responding (hang). Also, you may receive no event IDs, Dr. Watson notices, or other messages.

CAUSE

This behavior can occur due to problems with McAfee NetShield.

RESOLUTION

To resolve this issue, contact McAfee to inquire about the availability of a fix for this issue.

To work around this issue, remove McAfee NetShield, and then restart the server.

Additional query words: hang crash

Keywords : hang
Version : winnt:4.0
Platform : winnt
Issue type : kbprb