TPU: Setup Continues Even Though Insufficient Disk Space Is Reported

ID: Q242200

The information in this article applies to:

Microsoft BackOffice Server version 4.5
Microsoft Team Productivity Update for BackOffice Server 4.5

SYMPTOMS

When you are installing Team Productivity Update (TPU), you may receive the following error message (note that the drive letter and space available vary):

Insufficient Drive Space

There does not appear to be sufficient disk space available on drive E to complete the setup.

Space Available: 287.5 MB

Space Required: 566.6 MB

If you'd like to try to continue the setup anyway, click OK. Otherwise, click Cancel.

If you choose to continue with TPU Setup, you receive the following error message:

TPUSetup

Setup was unable to place the Outlook 2000 files on the client share.

Please review any documentation accompanying your setup for more information on why setup may not be working properly. You might also try closing any open applications and run setup again.

When you click OK, the Team Productivity Update Setup Wizard indicates that Setup was not successful. TPU has not been installed.

CAUSE

This behavior occurs if the drive you choose as the installation drive for TPU does not have enough free space for the installation.

RESOLUTION

When you receive the first error message, click Cancel, and then change the destination drive for the Team Productivity Client share to a drive with at least 566.5 megabytes (MB) of free space.

MORE INFORMATION

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: smallbiz

Keywords : kberrmsg kbsetup
Version : winnt:4.5; :
Platform : winnt
Issue type : kbprb