Spooler Does Not Start Immediately After Being Stopped

ID: Q243222

The information in this article applies to:

Microsoft Windows NT Server, Enterprise Edition version 4.0
Microsoft Windows NT Server version 4.0
Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

If you start the Spooler service immediately after stopping it (for example, by typing net stop spooler and then immediately typing net start spooler), you may receive the following error message:

The Spooler service could not be started.
A system error has occurred.
System error 12 has occurred.
The access code is invalid.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Windows NT 4.0 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English-language version of this fix should have the following file attributes or later:


   Date      Time                Size    File name     Platform
   ------------------------------------------------------------
   09/29/99  08:53p              39,184  Spoolss.exe   x86
   09/29/99  08:52p              65,808  Spoolss.exe   Alpha

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0.

Additional query words:

Keywords : kbbug4.00 kbfix4.00
Version : winnt:4.0
Platform : winnt
Issue type : kbbug