"STOP 0x00000024" Error Message Because of NTFS Timing Issue

ID: Q243249

The information in this article applies to:

Microsoft Windows NT Server version 4.0

SYMPTOMS

You may receive the following error message on a blue screen in Windows NT Server 4.0:

Stop 0x00000024 (0x00190201, 0xf1525364, 0xf15251a0, 0x8019fdfd)

Note that not all "STOP 0x00000024" error messages are caused by the problem described in this article. Also, the parameters may vary depending on the system configuration.

CAUSE

This error message can be caused by a synchronization problem in the NTFS file system that causes a pointer to be freed while it is still in use.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Windows NT 4.0 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English-language version of this fix should have the following file attributes or later:


   Date      Time                 Size    File name     Platform
   -------------------------------------------------------------
   10/06/1999  05:48p             363,568 Ntfs.sys      x86
   10/06/1999  05:47p             556,176 Ntfs.sys      Alpha

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0.

Additional query words:

Keywords : kberrmsg ntstop kbbug4.00 kbfix4.00
Version : winnt:4.0
Platform : winnt
Issue type : kbbug