Missing Password-Protected Screen Saver Leaves Workstation Unlocked

ID: Q243251


The information in this article applies to:
  • Microsoft Windows NT Server version 4.0
  • Microsoft Windows NT Server version 4.0, Terminal Server Edition


SYMPTOMS

If the specified screen saver is set to use password protection, but the screen saver does not exist on the computer, the computer is not locked when the screen saver time-out occurs. Users can still start programs.

At this point, pressing CTRL+ALT+DELETE does not display the Windows Security dialog box. Instead, the workstation is locked and displays the Unlock Windows dialog box.


RESOLUTION

Windows NT 4.0

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Windows NT 4.0 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:
http://www.microsoft.com/support/supportnet/overview/overview.asp
The English-language version of this fix should have the following file attributes or later:

   Date        Time     Size      File name      Platform
   ------------------------------------------------------
  10/04/1999   06:01p   192,272   Winlogon.exe   Intel
  10/04/1999   06:00p   274,704   Winlogon.exe   Alpha 

Windows NT 4.0, Terminal Server Edition

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Windows NT 4.0, Terminal Server Edition, service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:
http://www.microsoft.com/support/supportnet/overview/overview.asp
The English-language version of this fix should have the following file attributes or later:

   Date         Time     Size      File name      Platform
   -------------------------------------------------------
   10/28/1999   11:09p   225,040   Winlogon.exe   Intel
   10/28/1999   11:16p   330,512   Winlogon.exe   Alpha 


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:

Keywords : kbbug4.00 kbfix4.00
Version : winnt:4.0
Platform : winnt
Issue type : kbbug


Last Reviewed: January 11, 2000
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