Your Computer Running Windows NT 4.0 Hangs Using MO Drives

ID: Q243415

The information in this article applies to:

Microsoft Windows NT Server version 4.0
Microsoft Windows NT Server, Enterprise Edition version 4.0
Microsoft Windows NT Server version 4.0, Terminal Server Edition
Microsoft Windows NT Workstation version 4.0

SYMPTOMS

When you use programs on your computer running Windows NT with MO drives attached, your computer stops responding (hangs) when transferring a large amount of data to or from the MO drives.

CAUSE

This problem occurs because when an error (bad sector) occurs, the object the file system driver was working on is not released for other uses.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Windows NT 4.0 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English version of this fix should have the following file attributes or later:


   Date       Time    File Name     Platform
   ------------------------------------------
   09/24/99   15:55   Fastfat.sys   Alpha
   09/24/99   15:57   Fastfat.sys   Intel

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:

Keywords : kbbug4.00 kbfix4.00
Version : winnt:4.0
Platform : winnt
Issue type : kbbug