Trust Relationships Return "STATUS_TRUSTED_DOMAIN_FAILURE" with LMCompatibilityLevel Setting of 4

ID: Q243655

The information in this article applies to:

Microsoft Windows NT Server versions 4.0 SP4, 4.0 SP5

SYMPTOMS

When you log on to a trusted domain, you may receive the following error message:

The trust relationship between the primary domain and the trusted domain failed.

This error message can occur if the LMCompatibilityLevel setting is set to 4 on your domain controllers.

CAUSE

This behavior can occur if the domain controller is not accepting the logon request over the secure channel.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English-language version of this fix should have the following file attributes or later:


   Date      Time                 Size    File name     Platform
   -------------------------------------------------------------
   10/11/99  6:16p                191,760  Netlogon.dll  Intel
   10/11/99  6:15p                310,544  Netlogon.dll  Alpha

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0.

Additional query words:

Keywords : kbbug4.00 kbfix4.00
Version : winnt:4.0 SP4,4.0 SP5
Platform : winnt
Issue type : kbbug