Print Jobs Sent From LPR Print Server Are Not Printed and Appear as Zero Bytes

• Microsoft Windows NT Server version 4.0

SYMPTOMS

When you use a computer running Microsoft Windows NT Server 4.0 Service Pack 3 as a line printing utility (LPR) print server, print jobs that you send using the LPR print server may all appear as zero-byte print jobs in the print queue. When this occurs, the print jobs may not be printed. However, the print server correctly handles print jobs you send from client computers.

CAUSE

This behavior can occur if you use Seagate Backup Exec version 7.0.

RESOLUTION

To resolve this issue, contact Seagate to inquire about the availability of a fix for this issue.

To work around this issue, disable Seagate Backup Exec version 7.0. For information about how to disable Seagate Backup Exec version 7.0, view the documentation included with Seagate Backup Exec version 7.0, or contact Seagate.

MORE INFORMATION

The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words:

Keywords : kb3rdparty kbprint kbtool
Version : winnt:4.0
Platform : winnt
Issue type : kbprb