The Add Printer Wizard Does Not Appear When Creating Print Queues

ID: Q245092

The information in this article applies to:

Microsoft Windows NT Server, Enterprise Edition version 4.0

SYMPTOMS

When you attempt to generate a print queue on a server cluster by using Microsoft Cluster Server (MSCS) (a component of Microsoft Windows NT Server 4.0, Enterprise Edition), the Add Printer Wizard may not start.

CAUSE

This behavior can occur if you log on to the network using the cluster name rather than the network name that the print spooler requires.

RESOLUTION

To resolve this behavior, log on to the network using the virtual network name that the print spooler requires.

Additional query words: MS Cluster Server 1.0

Keywords : 1.0
Version : winnt:4.0
Platform : winnt
Issue type : kbprb