SofTrack Software Metering Running on Windows NT Server 4.0 Consumes Processor

ID: Q245112

The information in this article applies to:

Microsoft Windows NT Server version 4.0

SYMPTOMS

When you log on to a computer that is running Microsoft Windows NT Server 4.0 and has SofTrack Workstation Metering by Elron Software, Inc. installed, your computer may stop responding (hang). This occurs when the System process consumes 100 percent of the central processing unit (CPU) resources. In addition, you may receive the following STOP error message:

STOP 0x0000000a in Ntoskrnl.exe

CAUSE

This behavior can occur if SofTrack Workstation Metering is running as a service on your computer.

RESOLUTION

To work around this behavior, stop the SofTrack Workstation Metering service.

For information regarding a possible upgrade of SofTrack Workstation Metering to resolve this issue, please visit the following Elron Software, Inc. Web site:

http://www.elronsoftware.com/

The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

Additional query words: metering processor BSOD

Keywords :
Version : winnt:4.0
Platform : winnt
Issue type : kbprb