GSNW Shares Appear to be Deleted After Restarting Windows NT

ID: Q245131

The information in this article applies to:

Microsoft Windows NT Server version 4.0

SYMPTOMS

When you enable a gateway in Gateway Services for NetWare (GSNW) on a Microsoft Windows NT Server 4.0-based server and then restart the server, the shares that are located on a Novell NetWare server may appear to be deleted on the Windows NT Server 4.0-based server. When you perform a trace by using Network Monitor, the trace may show that the Windows NT Server 4.0-based server is sending out a 'Find Name to servername' broadcast to the NetWare server, but is not receiving any response from the NetWare server.

CAUSE

This behavior can occur if you use a Cisco router and the Cisco router interferes with the request to find the NetWare server.

RESOLUTION

To resolve this issue, set the router port for 'Spantree PortFast'. For information about Cisco routers, visit the following Cisco Web site:

http://www.cisco.com

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MORE INFORMATION

If other Windows NT Server 4.0-based servers with the GSNW service installed are affected in the same way, the router hardware may be the cause of the problem. To test this, insert a hub between the Windows NT Server 4.0-based server and the Cisco router to see whether the problem still occurs.

Additional query words:

Keywords :
Version : winnt:4.0
Platform : winnt
Issue type : kbprb