The information in this article applies to:
SYMPTOMSWindows NT clients are unable to gain access to shared file resources or make other named pipe connections to a Windows NT-based server or workstation after the following error message is generated by the Dr. Watson utility:
CAUSEThis behavior occurs because a malformed packet causes Srvsvc.dll to reference an invalid memory location. RESOLUTIONThe following files are available for download from the Microsoft
Download Center. Click the file names below to download the files: x86: Q246045.exeFor more information about how to download files from the Microsoft Download Center, please visit the Download Center at the following Web address http://www.microsoft.com/downloads/search.aspand then click How to use the Microsoft Download Center. The English-language version of this fix should have the following file attributes or later:
STATUSMicrosoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. MORE INFORMATIONIf you suspect that an RFPoison attack has occurred and your Dr. Watson information is consistent with the attack, an analysis of the User.dmp log file may confirm the attack. The User.dmp file is created in the %SystemRoot% folder when Services.exe stops working if the Create Crash Dump File check box is selected in Drwtsn32.exe. Additional query words: RFPoison
Keywords : kbbug4.00 kbfix4.00 |
Last Reviewed: December 10, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |