Access Is Denied Printing to LPT1 or LPT2 Port on an HP 4000 Printer

ID: Q246491


The information in this article applies to:
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows NT Server version 4.0

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

When you try to print to a Hewlett-Packard (HP) 4000 printer through the LPT1 or LPT2 port on a computer running Microsoft Windows NT Workstation 4.0 Service Pack 3 or Microsoft Windows NT Server 4.0, the print job may not be printed and you may receive the following error message:

Access is denied printing to <port>...


RESOLUTION

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).
To resolve this behavior, delete the HP print monitor information values from the registry:

  1. Using the Services tool in Control Panel, stop the Spooler service.


  2. Start Registry Editor (Regedt32.exe), and then locate the following registry key:


  3. 
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Monitors 
  4. Delete the HP Jet Admin value and the HP Language Monitor value.


  5. Restart the computer.

    NOTE: The Spooler service starts automatically when you restart the computer.


Additional query words: nt 4.0 print hewlett

Keywords : nt print 4.0
Version : winnt:4.0
Platform : winnt
Issue type : kbprb


Last Reviewed: November 18, 1999
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