STOP 0x01e Error Occurs Periodically with pcANYWHERE and Compaq's Surveyor

ID: Q246796

The information in this article applies to:

Microsoft Windows NT Server version 4.0
Microsoft Windows NT Workstation version 4.0

SYMPTOMS

When you use Symantec pcANYWHERE and Compaq Surveyor on a computer running Microsoft Windows NT Server 4.0 or Windows NT Workstation 4.0, the following STOP error message may appear periodically:

STOP 0x0000001e (0xc0000005,0x801922ab,0x00000000,0x00000004)

CAUSE

This behavior can occur because of a problem either with pcANYWHERE or with the interaction between pcANYWHERE and Surveyor.

RESOLUTION

To work around this behavior, disable or uninstall pcANYWHERE.

Additional query words:

Keywords :
Version : winnt:4.0
Platform : winnt
Issue type : kbprb