User Manager for Domains and Server Manager Cannot Find PDC

• Microsoft Windows NT Server versions 3.51, 4.0

SYMPTOMS

When you attempt to open the User Manager for Domains utility from a primary domain controller (PDC) running Microsoft Windows NT Server 3.51 or 4.0, User Manager for Domains may not open and you may receive the following error message:

Could not find domain controller for this domain. Do you want to select another domain to administer?

CAUSE

This behavior can occur when the PDC is also configured as a Windows Internet Naming Service (WINS) server and the primary and secondary WINS server fields in the Transmission Control Protocol/Internet Protocol (TCP/IP) configuration are blank. The User Manager for Domains and Server Manager utilities rely on these domain<1bh> and domain<1ch> network basic input/output system (NetBIOS) mappings to locate the PDC, even when you are running these utilities from the PDC itself.

RESOLUTION

To resolve this issue, in the TCP/IP configuration of the PDC/WINS server, configure the server to point to itself as the primary and secondary WINS server. Follow these steps:

1. In Control Panel, double-click Network, and then click the Protocols tab.



2. In the Network Protocols box, click TCP/IP Protocol, and then click Properties.



3. Click the WINS Address tab, and then type the IP address of the PDC/WINS server in both the Primary WINS Server and Secondary WINS Server boxes.



4. Click OK, and then click Close.



5. Click Yes to restart the computer.

Additional query words:

Keywords :
Version : winnt:3.51,4.0
Platform : winnt
Issue type : kbprb