STOP 0x0000001e Error Occurs in Ntoskrnl.exe at Blue Build Screen

ID: Q247908

The information in this article applies to:

Microsoft Windows NT Server version 4.0

SYMPTOMS

When you turn on a computer running Microsoft Windows NT 4.0 Server Service Pack 4, you may receive the following STOP error at the blue screen that identifies the Windows NT build:

STOP 0x0000001e (0xc0000005, 0x801a8a83, 0x00000000, 0x005c0069)
KMODE_EXCEPTION_NOT_HANDLED Address 801a8a83 has base at 80100000 - ntoskrnl.exe

Using the Emergency Repair Disk does not fix the problem, and your attempts to replace registry hives from a parallel installation do not succeed.

CAUSE

This behavior can occur when the SOFTWARE hive of the registry is corrupted.

RESOLUTION

To resolve this issue, restore the SOFTWARE registry hive from a current tape backup.

Additional query words: blue screen crash fatal

Keywords :
Version : winnt:4.0
Platform : winnt
Issue type : kbprb