Windows 98 Clients Cannot Print from HP LaserJet 1100 Printer on NT 4.0 Server

• Microsoft Windows NT Server version 4.0
• Microsoft Windows 98

SYMPTOMS

When you use a Hewlett-Packard (HP) LaserJet 1100 printer attached to a port on a server running Microsoft Windows NT Server 4.0 with a shared queue, clients running Microsoft Windows 98 may not be able to print to this printer. The print jobs appear in the queue, and a message states that the job is printed, but no output appears at the printer.

CAUSE

This behavior can occur when the driver for an HP LaserJet 5L printer is not installed at both the Windows NT-based server and the Windows 98-based client.

RESOLUTION

To resolve this behavior, install the driver for an HP LaserJet 5L printer on both the Windows NT-based server and the Windows 98-based client computer.

The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: Win NT Server

Keywords : nt Win
Version : WINDOWS:; winnt:4.0
Platform : WINDOWS winnt
Issue type : kbprb