MPRSHUT.EXE - DLL Initialization Error Message Appears During Shutdown

ID: Q248698

The information in this article applies to:

Microsoft Windows NT Server version 4.0
Microsoft Windows NT Workstation version 4.0

SYMPTOMS

When you are shutting down Microsoft Windows NT 4.0, the following error message may appear:

MPRSHUT.EXE - DLL initialization hung
Initialization of the dynamic link library c:\winnt\system32\kernel32.dll failed

The system then shuts down normally.

CAUSE

This behavior can occur when the RSA ACE software by Security Dynamics is in use. The ACE readme files document this error as a 'non-injurious' error.

RESOLUTION

To work around this behavior, shut down the ACE software before you shut down the computer.

MORE INFORMATION

For information about how to contact Security Dynamics, click the appropriate article number below to view the article in the Microsoft Knowledge Base:

Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Additional query words:

Keywords :
Version : winnt:4.0
Platform : winnt
Issue type : kbprb