Iomega Tools Causes Blank File Name When You Rename Files in Windows Explorer

ID: Q248699

The information in this article applies to:

Microsoft Windows NT Workstation version 4.0
Microsoft Windows NT Server version 4.0

SYMPTOMS

After you install Iomega Tools, when you try to rename a file in Explorer, the file name may go blank. Although you can still rename files and folders, you cannot see what you are typing.

CAUSE

This behavior can occur when you use a version of Iomega Tools provided with older Zip and Jaz drives.

RESOLUTION

To resolve this behavior, obtain the latest version of the Iomega software for your Zip or Jaz drive.

MORE INFORMATION

For information about how to contact the Iomega Corporation, click the appropriate article number below to view the article in the Microsoft Knowledge Base:

Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words:

Keywords :
Version : winnt:4.0
Platform : winnt
Issue type : kbprb