Error Message: STOP 0x00000041 MUST_SUCCEED_POOL_EMPTY

ID: Q248747

The information in this article applies to:

Microsoft Windows NT Server version 4.0
Microsoft Windows NT Server, Enterprise Edition version 4.0
Microsoft Windows NT Server version 4.0, Terminal Server Edition
Microsoft Windows NT Workstation version 4.0

SYMPTOMS

You may receive a "STOP 0x00000041 MUST_SUCCEED_POOL_EMPTY" error message on a blue screen when the requested memory allocation cannot be satisfied for the NonPagedPoolMustSucceed pool type for the ExAllocatePoolWithTag function.

RESOLUTION

If you receive this error message, verify the version of the third-party Ncrbynet.sys driver that is being used. The following version of the Ncrbynet.sys file is known to cause a memory leak condition with Windows NT:

Ncrbynet.sys Tue Oct 26 11:37:23 1999

To resolve this issue, contact NCR Corporation for an updated driver.

MORE INFORMATION

There is a limit of roughly 128 MB in Windows NT 4.0 on the amount of NonPaged Pool memory that is available to a system. This is a hard-coded value that cannot be modified. For additional information about the NonPagedPoolSize value, click the article number below to view the article in the Microsoft Knowledge Base:

Q126402 PagedPoolSize and NonPagedPoolSize Values in Windows NT

The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

REFERENCES

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

Q177415 How to Use Poolmon to Troubleshoot Kernel Mode Memory Leaks

Additional query words:

Keywords : kb3rdparty ntstop
Version : winnt:4.0
Platform : winnt
Issue type : kbprb