Serial Mouse Error Message with PS/2 Mouse on Windows NT Workstation 4.0

• Microsoft Windows NT Workstation version 4.0

SYMPTOMS

When you start Microsoft Windows NT Workstation 4.0 on a computer where you use a PS/2 type mouse, you may receive the following error:

Event ID 7026: Serial mouse failed to start

CAUSE

This behavior can occur when you have a serial mouse driver installed but no serial mouse attached.

RESOLUTION

To resolve this behavior, disable the serial mouse driver in Control Panel, under Devices.

Additional query words:

Keywords :
Version : winnt:4.0
Platform : winnt
Issue type : kbprb