PRB: Missing Product Key in the "Unattend" Answer File Causes an Error Message During a Fully Automated Install

• Microsoft Windows 2000

SYMPTOMS

If you click the Fully Automated option on the User Interaction page of the Windows 2000 Setup Manager Wizard, you are not prompted for the ProductID value, which is included under the [UserData] section of the Answer file (Unattend.txt). The following error message is displayed during a GUI-mode Setup because of the missing ProductID value:

Unattended Setup is unable to continue because a Setup parameter specified by your system administrator or computer manufacturer is missing or invalid. Setup must therefore ask you provide this information now. Once you have furnished the required information, unattended Setup operation will continue.

CAUSE

The ProductID value is missing under the [UserData] section of the Answer file (Unattend.txt).

RESOLUTION

If you select the Fully Automated option on the User Interaction page of the Windows 2000 Setup Manager Wizard, you must manually add the ProductID value under the [UserData] section of the Winnt.sif file by using a text editor. This is necessary to fully automate the installation of Windows 2000. For example:

Unattend.Txt

[UserData]
ProductID=XXXXX-XXXXX-XXXXX-XXXXX-XXXXX

STATUS

Microsoft has confirmed this to be a bug in the Microsoft products listed at the beginning of this article.

REFERENCES

For more information on Windows 2000 preinstallation and preinstallation tools, refer to the following Windows 2000 OPK User's Guide Web site:

http://oem.microsoft.com/general/techsupp/Win2000_opk.asp

Additional query words: OPK pid

Keywords : kbsetup kbOPK kbDSupport kbSBK
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb