Printing Envelopes with the HP DeskJet 500

ID: Q111826

The information in this article applies to:

Microsoft Windows for Workgroups version 3.11
Microsoft Word for Windows, versions 2.x, 6.0

SYMPTOMS

Windows for Workgroups 3.11 ships with version 2.14 of the Hewlett-Packard (HP) DeskJet 500 printer driver, which does not print envelopes correctly from Microsoft Word for Windows.

RESOLUTION

To correct this problem:

The following file(s) are available for download from the Microsoft Software Library:

~ Hpdjet.exe

For more information about downloading files from the Microsoft Software Library, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q119591 How to Obtain Microsoft Support Files from Online Services

Additional query words: wfw wfwg 3.11 desk jet

Keywords : kbfile
Version : WINDOWS:2.x,3.11,6.0
Platform : WINDOWS
Issue type :