No Network Drives Visible in File Manager or at MS-DOS Prompt
ID: Q112366
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The information in this article applies to:
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Microsoft Windows for Workgroups version 3.11
SYMPTOMS
When you are using an IBM OS/2 LAN Server, Microsoft LAN Manager, or
Artisoft LANtastic network in conjunction with Microsoft Windows for
Workgroups version 3.11, one or more of the following symptoms occur:
- You receive the following error message when you try to view files on a
network drive from either File Manager or the MS-DOS command prompt:
An error occurred reading drive <x>
- You are not be able to print from MS-DOS-based applications to network
printers.
- No files are listed in File Manager for the network drive.
- Directory listings are incomplete.
- Directory listings appear to be corrupted in File Manager.
- You are able to run programs from the network drive only when you
specify the full path and filename in the File menu Run dialog box.
CAUSE
If you select the "Support for the Following Network Only" option in the
Networks dialog box of Network Setup and then choose one of the following
100% MS-Net Compatible
Artisoft LANtastic (any version)
IBM OS/2 LAN Server (any version)
the device for IFSHLP.SYS may not be removed from the CONFIG.SYS file,
resulting in the above error message. This file conflicts with the proper
running of Windows when any one of these three network choices is selected.
RESOLUTION
To correct this problem, remove IFSHLP.SYS from the CONFIG.SYS file.
NOTE: Because IFSHLP.SYS is the real-mode component for the 32-bit file
system, removing this file takes away the ability to use 32-bit file
access. The only workaround is to adjust the WindowsMemSize value for
SMARTDrive, which should be referenced in the AUTOEXEC.BAT file. [For more
information, type help smartdrv.exe at the
MS-DOS command prompt.]
To remove this line from the CONFIG.SYS file, open the CONFIG.SYS file in
an ASCII text editor, such as Windows Notepad, and change
device=c:\windows\ifshlp.sys*
to:
REM device=c:\windows\ifshlp.sys
Additional query words:
3.11 permissions r r/w rw directories DOS LAN requestor
Keywords :
Version : WINDOWS:3.11
Platform : WINDOWS
Issue type :