Problems Sending Mail After Installing AWFAX
ID: Q112612
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The information in this article applies to:
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Microsoft Windows for Workgroups version 3.11
SYMPTOMS
After you install Microsoft At Work PC Fax, you may no longer be able to
send mail to users sharing the same post office. When you send a message to
a member of the post office, the message returns with an "Undeliverable
Mail" error message. The text of the mail message reads
The message
recipient was invalid.
-or-
The PostOffice List icon in the Address Book may be unavailable in
Microsoft Mail.
-or-
The Open Other's Appt. Book option may be unavailable in Microsoft
Schedule+.
CAUSE
If Microsoft Mail was installed with Microsoft Windows for Workgroups
version 3.1 and you choose to install Microsoft At Work PC Fax for "Fax
Only" rather than "Email And Fax" in Windows for Workgroups 3.11, the
MSMAIL.INI file is not properly updated.
RESOLUTION
If Microsoft Mail was not installed before you started At Work PC Fax, make
the following changes:
- Rename the following files:
MSMAIL.INI
EFAXPUMP.INI
SCHDPLUS.INI.
- Choose the Fax icon in Control Panel.
- Select the Email And Fax option and choose OK.
- Select the appropriate settings for your fax board.
- Install Microsoft Mail.
If Microsoft Mail was installed prior to starting At Work PC Fax, do the
following:
- Remove the [Providers] section of the MSMAIL.INI file.
- Rename the EFAXPUMP.INI file.
NOTE: If you are receiving the following error message when starting
Microsoft Schedule+
Your schedule transport DLL does not support the current
transport. You will only be able to work off-line. PCMail
users are supported.
also perform the following step:
- In the SCHDPLUS.INI file, remove the following statement:
ScheduleTransport=TRNOFF
NOTE: The "ScheduleTransport=TRNOFF" entry in the SCHPLUS.INI file
causes the "This account is for a resource" check box in the Schedule
Plus Options dialog box to be unavailable.
-or-
Rename the SCHDPLUS.INI file.
- Choose the Fax icon in Control Panel.
- Select the Email And Fax option and choose OK.
- Select the appropriate settings for your fax board.
Additional query words:
3.11 fax missing postoffice computer efax grey gray greyed grayed out address book "Your schedule transport does not support the current"
Keywords :
Version : WINDOWS:3.11
Platform : WINDOWS
Issue type :