Keyboard Hangs After Installing WFWG on Toshiba or TI Notebook

ID: Q112683

The information in this article applies to:

Microsoft Windows for Workgroups versions 3.1, 3.11
Microsoft BallPoint Mouse with QuickPort connection

SYMPTOMS

When you install Windows for Workgroups over Windows 3.1, your mouse and keyboard may stop responding (hang).

This problem occurs if you are using a Toshiba or Texas Instruments original equipment manufacturer (OEM) Microsoft BallPoint Mouse version 1.0 with QuickPort connection.

CAUSE

When you install Windows for Workgroups over Windows 3.1, Setup overwrites the KEYBOARD=BPVKD.386 entry in the [386Enh] section of your SYSTEM.INI file and replaces it with the default keyboard driver (KEYBOARD=*VKD). As a result, the mouse and keyboard hang.

RESOLUTION

To correct this problem, edit the SYSTEM.INI file and change the keyboard= line to reflect the BallPoint virtual device driver (VxD) instead of the default Windows for Workgroups VxD, and then restart Windows for Workgroups.

MORE INFORMATION

For more information on Microsoft BallPoint Mouse with QuickPort connection, query on the following words in the Microsoft Knowledge Base:

quickport

Additional query words: 3.1 3.10 3.11 ball point ball-point ti travelmate 4000

Keywords :
Version : WINDOWS:3.1,3.11
Platform : WINDOWS
Issue type :