RAS: Error 651 with the Evercom 24E+ Modem

ID: Q122414

The information in this article applies to:

SYMPTOMS

When you try to dial using Remote Access Services (RAS) with an Evercom 24E+ modem, you receive the following error message:

Error 651: Your modem (or other connecting device) has reported an error.

The problem exists only when you try to dial through RAS. Other communications programs may still function without errors.

This error message occurs when RAS cannot correctly communicate with the modem. The COMMAND_INIT string

AT&F &C1 &D2 Q0 V1 \N1 S0=0 S2=128 S7=55<speaker><cr>

in the MODEM.INF file for the Evercom 24E+ is incorrect.

To correct this problem, use the Hayes Compatible 2400 selection instead of the Evercom 24E+ selection in the RAS Setup.

Additional query words: 3rdparty err msg 3.11 311 651

Keywords :
Version : WINDOWS:3.11
Platform : WINDOWS
Issue type :