Windows Hangs After Installing TCP/IP with WDCDRV.386

ID: Q128722


The information in this article applies to:
  • Microsoft Windows for Workgroups version 3.11


SYMPTOMS

After you exit to MS-DOS, your computer stops responding (hangs) when you try to restart Windows for Workgroups version 3.11.


CAUSE

The system is configured with both the Microsoft protect-mode TCP/IP protocol and the Western Digital 32-bit disk access driver (WDCDRV.386). Version 2.5 of this driver does not work properly with the Microsoft protect-mode TCP/IP protocol.


RESOLUTION

Use any one of the following methods to correct the problem:

Disable 32-Bit Disk Access

To disable 32-bit disk access, follow these steps:

  1. Start Control Panel.


  2. Double-click the Enhanced icon.


  3. Click the Virtual Memory button.


  4. Click the Change button.


  5. Clear the Use 32-Bit Disk Access check box.


Modify the SYSTEM.INI File

Follow these steps to modify the SYSTEM.INI file:

  1. Use any text editor (such as Notepad) to open the SYSTEM.INI file.


  2. Add the following lines to the end of the SYSTEM.INI file:
    
          [wdcdrv]
          DMAFlag=OFF
          BlockingFactor=0
          ScatterGather=OFF 


  3. Save the file and then close it.


  4. Exit and then restart Windows.


Use an Updated Driver

Contact Western Digital for an updated 32-bit disk access driver.


MORE INFORMATION

Additional query words: 3.11

Keywords :
Version : WINDOWS:3.11
Platform : WINDOWS
Issue type :


Last Reviewed: September 30, 1999
© 2000 Microsoft Corporation. All rights reserved. Terms of Use.