The information in this article applies to:
SYMPTOMSAfter you exit to MS-DOS, your computer stops responding (hangs) when you try to restart Windows for Workgroups version 3.11. CAUSEThe system is configured with both the Microsoft protect-mode TCP/IP protocol and the Western Digital 32-bit disk access driver (WDCDRV.386). Version 2.5 of this driver does not work properly with the Microsoft protect-mode TCP/IP protocol. RESOLUTIONUse any one of the following methods to correct the problem: Disable 32-Bit Disk AccessTo disable 32-bit disk access, follow these steps:
Modify the SYSTEM.INI FileFollow these steps to modify the SYSTEM.INI file:
Use an Updated DriverContact Western Digital for an updated 32-bit disk access driver.MORE INFORMATIONAdditional query words: 3.11
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Last Reviewed: September 30, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |