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SYMPTOMSWhen you change your Windows for Workgroups Mail password, the OK button is unavailable, even though you typed the correct password in the Verify New Password box. CAUSEIn the Change Password dialog box, the New Password and Verify New Password boxes are case sensitive. RESOLUTIONType your new password again, making sure to use the same case when you verify the password. STATUSMicrosoft has confirmed this to be a problem in Microsoft Windows for Workgroups versions 3.1 and 3.11. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. MORE INFORMATIONIn the versions of Microsoft Mail shipped with Windows for Workgroups, the only place where passwords are case sensitive is the Change Password dialog box. Additional query words: 3.10 3.11 logon
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Last Reviewed: October 29, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |