WFW Err Msg: Unable to Contact IP Driver, Error Code 0

• Microsoft Windows for Workgroups version 3.11

SYMPTOMS

After you install TCP/IP-32 3.11a, you may experience the following problems:

• When you use the PING utility, you receive the following error message:

  Unable to contact IP driver, error code 0




• When you use the IPCONFIG utility, you receive the following error message:

  Error: Failed to retrieve required information from TCP/IP

CAUSE

These errors can occur for either of the following reasons:

• You are using the TCP/IP-32 3.11a and NetBEUI protocols together on an IPXODI support driver (Ethernet, Token Ring, or ArcNet).



• The TCP/IP protocol is not configured correctly.

RESOLUTION

To work around this problem, remove the NetBEUI protocol, or configure the TCP/IP protocol correctly.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 3.11 tcpip

Keywords : 3rdpartynet msnets ndis3x wfwg
Version : WINDOWS:3.11
Platform : WINDOWS
Issue type :